Frequently Asked Questions

Do you accept insurance?

No. While some insurance plans cover massage therapy, we do not have the capacity to process and submit insurance claims on behalf of our clients, and operating independently of insurance networks enables us to maintain the freedom to customize our services and prioritize each client’s individual preferences and goals. However, we are happy to provide statements of services for clients to submit to their insurance company, HSA, or FSA provider.

How long is a typical massage session?

A typical massage session can range from 30 minutes to 90 minutes, with 60 minutes being the most common duration. However, the length of the session can be customized based on your preferences and the specific treatment goals.

What types of massage techniques are available?

There are various massage techniques available, including Swedish massage (gentle and relaxing), deep tissue massage (targeting deeper layers of muscle), sports massage (for athletes and sports-related injuries), prenatal massage (specifically for pregnant women), and many more. The choice of technique depends on your specific needs and preferences.

Will I need to undress for the massage?

It is common to undress to your level of comfort for a massage session. However, you will always be properly draped with sheets to ensure privacy and modesty. Only the areas being worked on by the therapist will be exposed.

What should I expect during a massage session?

During a massage session, you can expect a calming and peaceful environment, soothing music, and a comfortable massage table. The therapist will use their hands, fingers, elbows, or specialized tools to apply pressure and manipulate your muscles and tissues.

Is massage therapy painful?

Massage therapy should not be painful. However, some techniques, such as deep tissue massage, may involve moderate pressure and may cause mild discomfort or soreness. It is important to communicate with your therapist and let them know your comfort level at all times.

How often should I receive a massage?

The frequency of massage therapy depends on your individual needs and goals. For general relaxation and well-being, a monthly or bi-weekly session may be sufficient. If you have specific conditions or injuries, more frequent visits may be more beneficial.

Are there any medical conditions that may restrict me from getting a massage?

While massage therapy is generally safe and beneficial, there are certain medical conditions that may require modifications or precautions. It is important to inform your therapist about any existing health conditions, injuries, or concerns, and they will determine the best approach for your situation.

How do I choose the right massage therapist for me?

When choosing a massage therapist, consider their qualifications, experience, and specialization. It's important to find a therapist who makes you feel comfortable and understands your specific needs, so in addition to reading reviews and seeking recommendations from trusted sources, don’t hesitate to interview potential therapists to help you determine if that individual is right for you.

How should I prepare for a massage session?

It is recommended to arrive a few minutes early to complete any necessary paperwork. Avoid eating a heavy meal immediately before the session. Communicate any health concerns or preferences to your therapist, such as areas of focus or pressure intensity.

Can I request specific areas to be focused on during the massage?

Yes, you can certainly request specific areas to be focused on during the massage. Your therapist will listen to your needs and preferences and customize the session accordingly to address your concerns.

Can I receive a massage if I'm pregnant?

Generally, yes. Pregnancy complications not withstanding, prenatal massage is specifically designed for pregnant women and can provide many benefits such as reducing back pain, relieving muscle tension, and promoting relaxation. It is important to inform your therapist about your pregnancy and any specific considerations.

Are there any age restrictions for massage therapy?

There are no specific age restrictions for massage therapy. However, parental consent may be required for minors, and certain techniques may be modified for the safety and comfort of younger clients.

Can massage therapy help with specific conditions such as chronic pain or sports injuries?

Yes, massage therapy can be highly beneficial for chronic pain management, sports injuries, and rehabilitation. Skilled therapists can tailor the treatment to address specific conditions and promote healing and recovery.

What is the cancellation policy for massage appointments?

We kindly request a 24-hour notice if you need to cancel or reschedule an appointment. This allows us to accommodate other clients who may be waiting for availability.

How do I know if a massage therapist is licensed and qualified?

Licensed massage therapists have completed the necessary education and training requirements to practice legally. You can ask the therapist about their credentials and licenses, or inquire if they are members of recognized professional massage associations.